top of page
HSS Brand Guidelines logo new .png
HSS rrestoration our team backgriund .jpg

Privacy Policy

Effective Date: [15th May 2019] Last Updated: [5th March 2025]

  1. Data controller

    • HSS Restoration Asia Sdn. Bhd. (Company No. 1326173-U), a company incorporated in Malaysia and having its registered office at Plot 18, PT 5987, Lot 208002, Jalan Johan 2/1, Kawasan Perindustrian Pengkalan 2, 31550, Pusing, Perak Darul Ridzuan

    • HSS Restoration Asia Co. Ltd. (Company No. 0316012114), a company incorporated in Vietnam and having its registered office 491/1 Truong Chinh Street, Ward 14, Tan Binh District, Ho Chi Minh City

    • Pt. HSS Retorasi Asia. (Company No. 8120117280279), a company incorporated in Indonesia and having its registered office at Gedung Masindo Lantai 3, Jalan Mampang Prapatan Raya, No. 73A Jakarta Selatan

    • Huanjiatai Ecotechnology (Shanghai) Co. Ltd. (Company No. 42000002202107160011), a company incorporated in China and having its registered office at Building 10, No. 860, Xinyang Road, Lingang New Area China (Shanghai) Pilot Free Trade Zone

​​

(“HSS”) of the first part; and its affiliates from Vietnam, Indonesia and China (hereafter referred to as “HSS Restoration Asia Group” or the “Controller”) will process the personal data you provided. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.hssrestoration.com or use our services. We comply with the relevant data protection laws in Malaysia, Vietnam, Thailand, Indonesia, Laos, Bangladesh, and adhere to global data protection standards such as General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

2. Information We Collect

We may collect and process the following types of personal information:

  • 1.1 Personal Information Provided by You

    • Name, email address, phone number, mailing address

    • Account login credentials

    • Payment and billing details

    • Any communication or interaction with our customer support

  • 1.2 Information Collected Automatically

    • IP address, browser type, and device information

    • Cookies, tracking pixels, and similar technologies

    • Website usage data (e.g., pages visited, time spent on the site)

  • 1.3 Information from Third Parties

    • Social media platforms (if you interact with us through these platforms)

    • Business partners and service providers

3. How We Use Your Information

We use your information for the following purposes:

  • To provide, operate, and improve our services

  • To communicate with you regarding updates, promotions, and support

  • To process payments and transactions

  • To comply with legal obligations and enforce our policies

  • To enhance security and prevent fraud

4. Legal Basis for Processing (For GDPR Compliance)

For users in the European Economic Area (EEA) and other GDPR-covered regions, we process personal data based on the following legal bases:

  • Consent: When you provide consent for data processing

  • Contractual Necessity: To fulfill a contract with you

  • Legal Obligation: To comply with legal and regulatory requirements

  • Legitimate Interest: For business operations, security, and fraud prevention

5. How We Share Your Information

We do not sell your personal data. However, we may share it with:

  • Service Providers: Cloud hosting, payment processors, analytics providers

  • Business Partners: If required for services you request

  • Legal Authorities: If required by law or for fraud prevention

  • Mergers & Acquisitions: In case of business transfers

6. Data Retention

We retain personal data only as long as necessary to fulfill legal, contractual, or business obligations. When no longer required, we securely delete or anonymize your data.

HSS rrestoration abastract backround .jpg

7. Your Rights

Depending on your location, you may have the following rights:

  • 6.1 GDPR (For Users in EEA, UK, and Similar Regions)

  • Right to Access

  • Right to Rectification

  • Right to Erasure (Right to be Forgotten)

  • Right to Restrict Processing

  • Right to Data Portability

  • Right to Object

  • Right to Withdraw Consent

  • 6.2 CCPA (For California Users)

  • Right to Know What Personal Information is Collected

  • Right to Delete Personal Information

  • Right to Opt-Out of Sale of Data

  • Right to Non-Discrimination for Exercising Rights

  • 6.3 Specific Rights under Local Laws

  • Malaysia (PDPA 2010): Right to access and correct personal data

  • Vietnam (Cybersecurity Law 2019): Data localization requirements

  • Thailand (PDPA 2019): Consent-based processing

  • Indonesia (PDP Law 2022): Right to data correction and deletion

  • Laos (Law on Cybercrime 2015): Data security obligations

  • Bangladesh (Draft Data Protection Act 2022): Cross-border data transfer regulations

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

9. International Data Transfers

If we transfer your data outside your country, we ensure adequate protection as required by applicable laws.

10. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.

11. Children's Privacy

Our services are not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the revised date.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

HSS Restoration Asia Group
contacts@hssrestoration.com
 

​

By using our website and services, you agree to the terms of this Privacy Policy.

bottom of page